Contact us

Official email (registry office): [email protected]
Staff: [email protected]

Please contact the registry office first to ensure that your case is processed as quickly as possible.

Do not send any sensitive or confidential information by email. You can send messages containing confidential information using Valvira’s secure email service.

See more detailed instructions on how to send information to Valvira.

Email addresses by theme

• Inquiries regarding professional practice rights of social welfare professionals preferably by email:
  [email protected]
• Inquiries regarding professional practice rights of healthcare professionals preferably by email:
  [email protected]
• Supervision of healthcare:
  [email protected]
• Supervision of social welfare:
  [email protected]
• Service provider register Soteri:
  [email protected]
• Social welfare and health care registration matters:
  [email protected]
• Alcohol:
  [email protected]
• Tobacco Act:
  [email protected]
• Health protection (= environmental health):
  [email protected]
• Adoption:
  [email protected]
• Supervision of Act on The Electronic Processing of Client Data in Social and Health Care Services, Information Systems:
  [email protected]
• Valvira’s Data Protection Officer:
  [email protected]
• Communications:
  [email protected]

Valvira telephone exchange +358 295 209 111

Service numbers

Professional practice rights of social welfare and healthcare professionals, tel. +358 295 209 550, Mon–Tue and Thu–Fri from 10 to 11 am.

Supervision of healthcare, tel. +358 295 209 444, weekdays from 10 to 11 am.

Supervision of social welfare, tel. +358 295 209 299, Tuesdays, Wednesdays and Thursdays from 10 to 11 am. 

Health care registration matters, tel. +358 295 209 244, weekdays from 10 to 11 am.

Social welfare registration matters, tel. +358 295 209 209, on Tuesdays and Thursdays from 10 to 11 am.

Call rates

The price for calls to the 0295 numbers is the local network fee or the mobile call fee charged by the caller’s operator. When calling from abroad, the price is determined by the local operator.

National Supervisory Authority for Welfare and Health, PO Box 43, FI-00521 Helsinki

Please deliver your documents without any staples and tape, as the documents will be scanned.

Fax +358 295 209 700

Note: No abortion or sterilisation applications.

Telephone exchange: +358 295 209 111
Postal address: PO Box 43, FI-00521 Helsinki
Visiting address: Ratapihantie 9, 00520 Helsinki
Fax: +358 295 209 700

Our office in Helsinki is located in Itä-Pasila, close to the railway station and the Mall of Tripla. Pasila is served by all local and intercity trains, the number 2, 7 and 9 trams, and many bus services. Parking is very limited close to the office. Parking places subject to a fee are available at P-Veturi, among others.

Telephone exchange: +358 295 209 111
Address: Ounasjoentie 6, 96200 Rovaniemi

Pilke House is located on the banks of the Ounasjoki river next to the Arktikum museum and science centre. Pilke House is approximately nine kilometres from Rovaniemi Airport and two kilometres from the railway station. Pilke House offers free parking spaces for customers in four areas.

Valvira
EDI ID: 003715670576
PEPPOL-address: 0216:003715670576
Posti Messaging Oy operator code: FI28768767
Business ID: 1567057-6
VAT code: FI15670576

Please send any attachments and other material containing confidential information to our postal address (PO Box 43, FI-00521 Helsinki).

Valvira has only accepted invoices in accordance with the European standard on e-invoicing (EN 16931) since 1 April 2021. If your company is unable, for a justified reason, to send invoices in accordance with the European standard on e-invoicing within the required schedule, a transition period must be separately agreed with Valvira when placing an order or preparing an agreement. However, all invoices must always meet the mandatory data content requirements set for invoices in the Value Added Tax Act.

For more information about invoice requirements, please visit the State Treasury’s website.

Please send any inquiries related to invoicing by emailing [email protected].