Strategy

Valvira’s mission and vision

Mission

Valvira oversees the right to well-being, high-quality services, and safe living conditions.

Vision

Effective oversight – responsible actors.

Our strategy rests on three focus areas. They indicate what is particularly important in licensing and supervision activities for welfare and health. The first focus area is we increase safety in the customer, patient and living environment by ensuring responsible operations. Like our vision, this highlights the importance of self-monitoring.

The second strategic focus area is to safeguard national equality. It is important to ensure that the licensing and supervision activities of the authorities – Valvira, the Regional State Administrative Agencies, well-being services counties, and municipalities – are consistent.

The third strategic focus area is our operations are based on up-to-date information. This highlights the importance of high-quality and comprehensive information and its use.
In addition to the strategic focus areas, Valvira has identified four enablers, which help us create opportunities to implement the focus areas and achieve their goals. These enablers are:

• service-driven digitalisation
• interaction and cooperation
• open and effective communication
• competent and satisfied personnel.

We invest in the wellbeing and competence of our personnel, as well as in digitalisation. We are engaged in open and effective communication and in active interaction with our stakeholders. 

Valvira’s values

Expertise

Our expertise is multi-professional and interactive, and develops continuously.

Courage

We have the courage to change, prioritise and take initiative.

Fairness

Our activities are reliable and promote non-discrimination. We process our cases comprehensively.